PROJECT OVERVIEW

Get Safe is a smart collective fire alarm system where the board always has a full overview of the status of fire safety in the housing association. Get Safe is also an individual burglar alarm, which each resident activates in their apartment. The device is controlled with an included application.

The project  goals were to uncover pain points in the application and portal related to Get Safe and potential solutions related to the various problem areas. Based on the analysis work, GET wanted a recommendation for further progress of the product.

THE CHALLENGE

This research project was quite interesting because the results had a lot of weight in terms of a possible large acquisition. As the lead researcher I wanted an overview of previous gathered knowledge as the project had been going on for a while. The first analysis conducted was a competitor analysis to look into what possible competition GET Safe would have going from a relative small business commitment to a larger project.

In addition to the research role, I was performing user interviews and conducting user testing as the product was tested and iterated upon along the research phase. Deep dive interviews and focus groups were utilised to get a better understanding of what people thought of the product.

If you want more information about how this project was approached and solved, don’t hesitate to contact me.

PROJECT OVERVIEW

Ruter is a public transport company that I’ve worked on multiple projects with. Their brand reach is massive within the Oslo area which makes them a very fun client to work with. The broad scope of the different projects also gave me new challenges to overcome and grow as a versatile designer.

I’ve been a part of Ruter and scoping their vision for the future. I’ve used my skills in both interaction design and front-end to develop various concepts, prototypes and solutions. Throughout the projects I’ve been in constant contact with users through interviews, user testing and doing various types of analysis. This way the development teams has always been in line with customer needs. My expertise and experience through several projects has helped to ensure that Ruter was constantly on the path of reaching the goal of becoming a world-class seamless customer experience.

If you want more information about how these projects was approached and solved, don’t hesitate to contact me.